Distance Sales Agreement
1. Parties
This Distance Sales Agreement is drawn up between the seller, whose details are provided below, and the buyer who places an order electronically via the website, within the scope of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
Seller Information
Seller: Bossforskiy Kozmetik Sanayi Ticaret Limited Şirketi
Tax Office: Beyoğlu Tax Office
Tax No: 1801087276
Mersis No: 0180108727600001
Address: İnönü Mah. Cebel Topu Sk. No: 15 A Şişli / İstanbul
Phone: +90 212 296 00 51
Email: info@bossforskiy.com
Working Hours: 09:00 – 17:00
Buyer Information
Name Surname / Title: [Buyer Name Surname]
Address: [Delivery / Invoice Address]
Phone: [Phone Number]
Email: [Email Address]
The Buyer accepts that the information shared during the order is accurate, complete, and up-to-date.
2. Subject of the Agreement
The subject of this agreement is to determine the sale, delivery, payment terms, right of withdrawal, return process, and the rights and obligations of the parties regarding the products ordered electronically by the buyer through the seller's website.
The Buyer accepts that they have been informed about the basic characteristics of the product, sales price, payment method, delivery conditions, shipping information, right of withdrawal, and return conditions before placing an order.
3. Product Information
The name, quantity, sales price, total price including VAT, discount or campaign information if any, shipping fee, and payment method of the product or products subject to the agreement are included on the order confirmation screen and in the order summary.
Product Name: [Product Name]
Quantity: [Quantity]
Unit Price: [Unit Price]
Shipping Fee: [Shipping Fee]
Total Order Amount: [Total Amount]
Payment Method: [Payment Method]
Delivery Address: [Delivery Address]
Invoice Address: [Invoice Address]
4. Payment Terms
The Buyer pays the order amount using one of the payment methods offered on the website. The order will not be processed until the payment is successfully completed.
The seller is not responsible for technical problems caused by the payment institution or bank in transactions made with credit cards, debit cards, or other digital payment methods. If the payment transaction is not approved, the seller is not obligated to deliver the product.
5. Delivery and Shipping
Orders are prepared after payment confirmation and sent to the delivery address specified by the buyer during the order via the contracted cargo company.
Delivery time may vary depending on the province and district of the delivery address, the operational intensity of the cargo company, public holidays, campaign periods, or force majeure.
The Buyer is responsible for entering correct delivery address and contact information. The buyer is responsible for delivery delays, non-delivery, or additional shipping costs that may arise due to incorrect or incomplete address information.
6. Inspection upon Cargo Delivery
The Buyer must check the cargo package when receiving the product. If there is crushing, tearing, opening, leakage, or damage in the package, a report must be prepared with the cargo officer, and the situation must be reported to the seller.
In case of receiving damaged packages, visuals of the product and cargo packaging must be sent to the seller for evaluating potential damage claims that may arise later.
7. Right of Withdrawal
In distance sales related to the delivery of goods, the Buyer may exercise their right of withdrawal within 14 days from the date of receiving the product, without stating any reason. The consumer may also exercise their right of withdrawal before the product is delivered.
To exercise the right of withdrawal, the buyer must notify the seller in writing or via a permanent data storage device within the 14-day period.
For right of withdrawal notification:
Email: info@bossforskiy.com
Phone: +90 212 296 00 51
When making the right of withdrawal notification, the order number, buyer's name and surname, product name, and reason for return must be stated.
8. Cases Where the Right of Withdrawal Cannot Be Exercised
Cosmetic and personal care products are sensitive products regarding health and hygiene. Therefore, the right of withdrawal may not be exercised for products whose packaging, band, seal, package, or protective elements have been opened after delivery; or that have been used or are not suitable for resale. In the Ministry of Commerce's information regarding distance contracts, goods whose protective elements have been opened and whose return is not suitable for health/hygiene reasons are listed among the exceptions to the right of withdrawal.
Returns may not be accepted in the following cases:
- The product has been used
- The product's original packaging is damaged
- The protective band, seal, packaging, or hygiene element has been opened
- The product is not in a condition suitable for resale
- The product has user-caused damage, deformation, leakage, or missing parts
- The return request is made after the legal period has expired
9. Return Process
The Buyer must send the product back as instructed by the seller within the scope of the right of withdrawal or return request. The product must be sent complete with its original packaging, box if any, label, accessories, promotional/gift items, and invoice.
According to the return conditions specified in the Bossforskiy brand document, the product must be unused and its original packaging must not be damaged; return shipping costs are borne by the buyer.
Before sending the return, the buyer must contact the seller via email at info@bossforskiy.com.
10. Refund
After the returned product reaches the seller, its suitability for return conditions is checked. For products found to be suitable for return, a refund is made in accordance with the payment method used by the buyer, subject to legal deadlines.
For payments made by credit card, the reflection period of the refund amount on the card may vary according to the bank's transaction processes. The seller is not responsible for delays caused by the bank or payment institution.
11. Order Cancellation
The Buyer may request an order cancellation before the product is shipped. If the product has been delivered to the cargo company, the return process will be applied instead of a cancellation request.
For order cancellation, the buyer must contact the seller at info@bossforskiy.com with their order number.
12. Rights and Obligations of the Seller
The seller is obliged to deliver the ordered product completely, in accordance with the specifications stated in the order, and with any warranty/product documents.
The seller reserves the right to inform the buyer and cancel the order in cases such as stock shortages, technical errors, failure to obtain payment approval, shipping delays, force majeure, or inability to supply the product.
The seller has the right to update product information, prices, campaigns, and content on the website without prior notice.
13. Rights and Obligations of the Buyer
The Buyer declares that they have read, understood, and accepted the product information, price, payment terms, delivery information, right of withdrawal, return conditions, and this agreement before placing an order.
The Buyer is obliged to use the products in accordance with the instructions for use. In the case of cosmetic products, if there is skin sensitivity, allergy, or a special dermatological condition, it is recommended to seek expert advice before use.
14. Product Use and Warnings
Bossforskiy products are cosmetic and personal care products. Products are for external use only. Products indicated as "do not apply to the face" in the product descriptions should not be used on the face area.
Products must be kept out of reach of children, their caps must be kept closed after use, and the instructions for use specified on the product packaging must be followed.
15. Invoice
The invoice for the order is prepared according to the billing information shared by the buyer during the order. The buyer accepts that the billing information is accurate and complete. The responsibility for any consequences arising from incorrect or incomplete billing information belongs to the buyer.
16. Protection of Personal Data
The buyer's personal data is processed for the purpose of receiving orders, carrying out payment transactions, product delivery, invoicing, customer support processes, and fulfilling legal obligations.
For detailed information on the processing of personal data, the Bossforskiy KVKK Disclosure Text, Privacy Policy, and Cookie Policy pages should be reviewed.
17. Force Majeure
Natural disasters, fire, war, epidemics, strikes, decisions of official authorities, infrastructure failures, cyber attacks, supply chain disruptions, cargo operation problems, and similar situations beyond the control of the parties are considered force majeure.
In the event that the obligations under the agreement cannot be fulfilled on time due to force majeure, the parties cannot be held responsible.
18. Resolution of Disputes
Turkish Republic legislation shall apply to disputes arising from this agreement. In disputes related to consumer transactions, consumer arbitration committees and consumer courts are authorized within the scope of the relevant legislation.
The Buyer may contact the seller via info@bossforskiy.com before any dispute.
19. Effectiveness
When the Buyer confirms their order via the website, they declare that they have read, understood, and accepted all the provisions of this Distance Sales Agreement.
This agreement comes into effect when the buyer approves the order electronically.
20. Contact
You can contact Bossforskiy for questions regarding the Distance Sales Agreement, orders, delivery, returns, or payment processes.
Bossforskiy Kozmetik Sanayi Ticaret Limited Şirketi
Phone: +90 212 296 00 51
Email: info@bossforskiy.com
Working Hours: 09:00 – 17:00
Last Update Date: 21 May 2026
